Our Terms & Conditions:
We want you to have the best possible experience for your purchase and aim to give you a fantastic event. In order to continue to offer this it is important that you read and agree to the following terms and conditions prior to purchasing the voucher – once purchased you have agreed to these terms and conditions.
Once you have purchased your voucher you will be bound by our terms and conditions as follows:
• You have 48 hours to change your mind on the purchase of the voucher to receive a full refund. (48 hours from the date of call to Tanks A Lot or receipt of the PayPal purchase email).
• Vouchers purchased direct from Tanks A Lot do not have an expiry date and can be rolled over as required.
• Once a date has been booked you have 14 calendar days prior to the event to change the date of the booking with a £10 admin fee applied per change, per voucher.
• You can change the name of the driver up to 48 hours prior to the event with no charge.
• If in the event you need to change the booking date of your voucher and you are within the 14 calendar days of the original booking date, a £100 admin fee will be incurred, payable on confirming the change of date request. Requests need to be made by phone to the office or mobile number – both of these systems have message options so you should leave a message with date and time if you can’t get through so that we can follow up as soon as possible. We will then contact you to confirm the change and take payment.
• In addition to the telephone contact, we will also require email confirmation of your
request ( email@example.com ).
Given the nature of the arrangements that must be made prior to your event with us we can unfortunately offer no exceptions to our Terms and Conditions. They are in place so that we can ensure you have the best possible experience at Tanks A Lot.